AIM:

Learn the core knowledge and skills to be an effective Team Leader or a valuable member of an investigation team.

STYLE:

Using a realistic scenario, delegates will learn the fundamental principles of root cause analysis and put them into practice. They will conduct a thorough investigation, drawing appropriate conclusions and identifying suitable preventative measures.

Working in teams, delegates will create their own timeline and discuss findings. The course is delivered in a way to encourage interaction, which enables delegates to share opinions and ask lots of questions.

LEARNING OUTCOMES:

All our course objectives are subject to your specific needs; here are some examples:

Delegate will,

• Demonstrate a sound knowledge of the requirement for identifying the underlying causes of incidents and near misses.
• Understand the key principles of Root Cause Analysis
• Identify key issues to implement an investigation.
• Identify potential sources of evidence.
• Use a systematic method of conducting interviews and effective questioning to gain information from witnesses.
• Apply a methodical technique to identify the sequence of events that resulted in the serious occurrence (Events and causal factors analysis).
• Understand how to determine the critical factors
• Determine the root causes using various analytical tools (Fault Tree Analysis and 5 Why’s)
• Prepare effective corrective actions

TARGET AUDIENCE:

Any personnel involved in the Incident Investigation process.

BESPOKE:

This training will be tailored to your exact requirements. For more information on our development process please click here.